Recently my vendor has released a service for Online Backup that will keep your desktop data safe. On an individual machine basis you can backup just one folder or many folders and your tech will be able to ensure success. Traditional backup solutions backup only the central server. This is adequate if your network users are saving ALL their stuff to the server drives like they have been told for year to do. Years of providing technical support to business users has shown tha

By making a simple change to your domain's MX record, all your incoming messages are redirected to our highly-reliable mail filtering servers where they are analyzed by advanced spam-detection algorithms and multiple anti-virus engines to identify spam, viruses, phishing attacks, and other threats. Once the undesirable messages have been safely quarantined or deleted, the remaining legitimate messages are sent to your existing mail server for delivery as usual. This reduces t

1. The Start Menu For you Windows 7 users, rest easy, because this is here to stay. For the Windows 8 users, the start menu is back with its full functionality – and then some. The aesthetics of the new start menu combine the basics of the start menu from Windows 7 with the sleek tiles that were a part of Windows 8. The customization of this helps you to access what you need much faster and boosts productivity. Open the Start Menu, click on Settings, Personalization, and then

Disclaimer: This is not mine. I found this on the internet at cracked.com and it is so true that I thought I would clean it up a bit and share it with everyone. I would not go and try to find the original as it is chalked full of pop-ups and bad language that I didn't need to repeat on my blog post here. So, before I touch your computer, friend who may or may not do me a favor in return for this free repair job, here's what you should know: 1. Future Computer Problems Are Not

This is a question that can only be answered in opinion vs fact. I have my preferences and recommendations as well as my "stay aways". First and foremost let me mention that I use and recommend Webroot for all my clients. Webroot is lightweight and effective. The installation for Webroot is very thin and it has low overhead on the computer which means it doesn't slow down the system no matter how old. I also like the built in AV that Microsoft has started to provide inside of

Lately I have been dealing with many suspected viruses on my clients machines. To make them feel safe & important I take the time to remote in to the respective computer and check the problem. Its almost always a simple script initiating a advertisement or potentially unsafe box. This in and of itself is not anything to worry about. That being said, DO NOT CLICK on anything in that box. This is a easy way for a malicious malware to set in to your machine. It's simple to addre